Privacy Policy for IntegrateCoaching
August 2024
 
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any other way. We comply with all applicable privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the California Consumer Privacy Act (CCPA), and other relevant U.S. federal and state privacy laws.
 
2. Information We Collect
We collect different types of information about you, including:
a. Personal Information:
  • Name
  • Contact Information (email, phone number, mailing address)
  • Payment Information (credit card details, billing address)
  • Financial information (provided voluntarily for financial coaching purposes)
  • Health-related information (provided voluntarily for life or health coaching purposes)
b. Non-Personal Information:
  • Browser type and version
  • IP address
  • Referring/exit pages
  • Date and time of your visit
 
3. How We Use Your Information
We may use your information for the following purposes:
  • To provide life, health, and financial coaching services
  • To process payments and manage billing
  • To communicate with you regarding services, offers, or updates
  • To improve website functionality and user experience
  • To comply with legal obligations and resolve disputes
 
4. Financial Coaching Disclaimer
We may collect financial information (e.g., income, expenses, and budget-related data) to offer personalized financial coaching services. However, we do not provide specific investment, tax, or legal advice. Our financial coaching services are for educational purposes only, and we are not licensed financial advisors. Before making any financial or investment decisions, you should consult with a certified financial planner, accountant, or investment professional.
 
5. Legal Basis for Processing Personal Information (Canada & USA)
For Canadian users, we process your personal information based on your consent or where processing is necessary for the performance of a contract.
For U.S. users, we rely on the following legal bases:
  • Consent: We ask for your permission to use your personal information.
  • Contractual Necessity: We use your personal information to fulfill our contract with you.
  • Legal Obligation: We may be required by law to process your data.
 
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track user activity on our website. You can control your cookie settings through your browser. Blocking cookies may affect the functionality of our website.
 
7. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
  • With service providers who assist us in providing our services (e.g., payment processors, website hosting)
  • If required by law or to protect our legal rights
  • With your consent for any specific purpose
 
8. International Data Transfers
Your personal information may be transferred to and processed in countries outside of Canada or the United States, where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information.
 
9. Data Security
We take reasonable administrative, technical, and physical precautions to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
 
10. Your Rights
Depending on your jurisdiction, you have the following rights regarding your personal information:
  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can request corrections to any inaccurate data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Withdraw Consent: You can withdraw consent to data processing at any time.
 
11. Retention of Your Information
We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
 
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
 
13. Disclaimer of Liability
a. Health & Financial Information:
 The information you voluntarily provide related to your health, wellness, and finances is used only for the purpose of providing our coaching services. We are not licensed healthcare providers or financial advisors, and our services should not replace professional medical or financial advice. Always seek the advice of your physician or certified financial advisor before making significant changes to your health routines or financial planning.
b. Limitation of Liability:
 While we take reasonable precautions to protect your information, we cannot guarantee absolute security due to the inherent risks of data transmission over the internet. By using our services, you acknowledge and accept these risks. We are not liable for any direct, indirect, or consequential damages arising from data breaches, unauthorized access, or data loss, except to the extent required by law.
 
14. Third-Party Service Providers
We may engage third-party service providers (such as payment processors or email marketing services) to assist us in delivering our services. These third parties may collect, store, or process your personal information. We only share information with these providers to the extent necessary for them to perform their services. We are not responsible for the privacy practices of these third-party providers, and you should review their privacy policies.
 
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. It is your responsibility to review this policy periodically.
 
16. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
 
IntegrateCoaching
3240 Mt Lehman Road Unit 102 #114
Abbotsford, BC V4X 2M9